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Contact details for questions

Here you can find the contact details for questions about the coronavirus situation. Kindly check our website for the information you are seeking first.


Bergen coronavirus hotline: 55 56 77 00 

Monday, Tuesday, Wednesday, Friday, 9.00am to 15.00pm
Thursday, 10.00am to 16.00pm
Weekends and Holidays, closed

You can call the coronavirus hotline for booking appointment for both rapid tests and corona vaccines.

The coronavirus hotline  is not part of the municipality’s health service. If you have questions about your own health or the health of others, you must contact your GP. For emergency medical assistance: contact the accident and emergency department on 116 117 or medical emergency telephone 113.

Citizen Service Centre (Innbyggerservice)

Citizen Service Centre: 55 56 55 56 and chat

  • Telephone: Monday–Friday, 8am to 3.30 pm
  • Chat: Monday–Friday, 8am to 3.30 pm (red button in the bottom right)
  • Customer service centre: Monday–Friday, 8am to 3pm

Answer questions about the infection control rules, municipal services and changes to the coronavirus situation.

Medical assistance

Your GP

If you are ill, it is best to contact your GP, who knows you well. 

Accident and Emergency Department: 116 117

Only for those who are ill and need urgent help. We recommend that you telephone before turning up at the accident and emergency department. 

Medical emergency telephone: 113 

You can telephone the medical emergency number 113 if you believe it is an emergency and life and health could be at risk.

Someone to talk to - children and adolescents

Ung Arena

Help and conversational therapy service for those between the age of 12 and 23 living in Bergen. Telephone 408 13 435.  For more information, visit Ung Arena Bergen’s website (link: Municipality of Bergen - Ung Arena Bergen).


On Mental Health’s (Mental helse) website, Sidetmedord.no, (link: Sidetmedord.no) you can share your thoughts and emotions with other users or employed counsellors.

Someone to talk to - adults

Mental Health (Mental helse)

24-hour hotline. Telephone: 116 123

Church SOS

24-hour hotline. Telephone: 22 40 00 40

Life crises help at the Accident and Emergency Department 

Telephone: 55 56 87 54