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Testing, Symptoms and Medical Assistance for COVID-19

See where and when you can get tested and how you can get a free self-test.

UPDATED JANUARY 20. 

When should you get tested?

If you have symptoms, you should get tested for COVID-19, even if you have been vaccinated. Adolescents and adults should have a negative COVID-19 test before returning to school or work. You must also test yourself when you are in transmission quarantine. Read more: Test criteria (fhi.no)

Other rules apply to people who must get tested upon entering Norway. Read more: Coronavirus in Norway: Travel advice - helsenorge.no

ALSO READ: 
Flow chart: Do you have newly arisen respiratory tract symptoms? (fhi.no)

You can get free self-tests here

National authorities have asked the municipalities to prioritize the use of self-tests.

Criteria for receiving self-tests at Festplassen and Spelhaugen:

  • Persons with symptoms of Covid-19.
  • Close contacts to persons infected with Covid-19.

Self-tests can be picked up at Spelhaugen and Festplassen testing stations during opening hours: Weekdays 9 am to 9 pm, Saturday and Sunday 11am to 6pm. Drop-in only. At the test stations there is a separate queue for the delivery of tests.

See the instructions for use and informational video about self-tests (roche.com) 

Opening hours – testing stations 

You can get tested without an appointment, and testing is free. The municipality uses PCR tests at Festplassen and Spelhaugen, and rapid tests at Flesland Airport and the Port of Bergen when entering Norway.

FESTPLASSEN (view map)

Opening hours: Weekdays 9 am to 9 pm, , Saturday and Sunday 11 am to 6 pm. This service is for pedestrians and cyclists. A separate queuing scheme has been created for families with children under the age of 12.


SPELHAUGEN 12, FYLLINGSDALEN (view map)

Opening hours: Weekdays 9 am to 9 pm, , Saturday and Sunday 11 am to 6 pm. This service is for drivers and pedestrians. 


TESTING STATION AT FLESLAND (BERGEN AIRPORT)

Opening hours: The testing station is situated in the arrival hall at Terminal 2. It is open when a flight arrives from abroad to enable travellers to take a free test. Those who arrive from another airport in Norway will not enter the testing station and can get tested at Festplassen or Spelhaugen. 

PORT OF BERGEN

Travellers who are obliged to test themselves on arrival at Bergen harbour can test themselves with a self-test at Festplassen. 

Important information about testing 
 

  • Remember to bring your ID.
  • If you need special adaptation, please contact the coronavirus hotline: 
    55 56 77 00.
  • If you are unable to travel on public transport, or drive or be driven, you may qualify for patient travel by taxi. Patient travel in Norway (helsenorge.no
    Telephone the coronavirus hotline on 56 77 00, who will order transportation for you.
  • Children under the age of 16 must be accompanied by a parent/guardian at the testing station. Remember to have the child’s personal identification number ready.
  • Those who do not have a Norwegian personal identification number can take a test at any municipal drop-in centre.
  • In respect of employees and other patients, we ask you to refrain from taking photographs or videos at the testing stations.
  • The general rule is that while you are waiting for the test results, you must stay at home until you receive a negative test.


Test results from municipal testing stations

Tests results are ready in one or two days. You will receive a text message from Helsenorge when they are ready. You can find your results in your user account at helsenorge.no (MinID log in) in the ‘Prøvesvar’ (Test Results) folder. If your test is positive, the municipal health service will contact you directly. If you are unable to log in to helsenorge.no or have not heard anything for three days, you can telephone the coronavirus hotline on 55 56 77 00 to enquire about the result.


Test before travel

The Municipality of Bergen cannot guarantee that you will get the results within a given time frame. If you need to have a negative test confirmed, for example, in connection with work or entry into another country, you must take a test and get the documentation from a private medical facility.   

Sweden requires a negative corona test before entry for persons over the age of 12 who are not resident or registered in Sweden. Proof of vaccination or undergoing COVID-19 no longer exempts the requirement for a test before arrival in Sweden. The test should not be older than 48 hours.

Persons who are not resident in Norway and who are leaving the country through Sweden may be offered an antigen rapid test and documentation at Festplassen. At the test station, you must present documentation that you are leaving Norway via Sweden. The offer does not apply to persons travelling between the countries on holiday or shopping trips. These must be tested and receive documentation from a private health service.
 

What to do if you get a positive result

Isolate immediately (applies if you have a positive PCR test or self-test/rapid test). If you have a positive self-test/rapid test, you must telephone the infection tracking team on 408 11 195 and take a PCR test at one of the testing stations. 

The Municipality of Bergen’s healthcare services will contact everyone who tests positive for COVID-19. The municipality is now only responsible for tracking infection in relation to household members and similarly close contacts who are most vulnerable to infection. You must notify any other close contacts yourself. Vaccinated close contacts must also be informed. In the event of an outbreak, other local rules may apply.

Symptoms of infection with COVID-19

Symptoms of the coronavirus may include fever, cough, heavy breathing, headache, lethargy, reduced sense of smell and taste, and aching muscles. In some cases, a sore throat, runny or blocked nose and sneezing may be symptoms.

When to seek medical assistance

If you are ill with the coronavirus, but only have minor symptoms, you must stay at home and follow the isolation rules. 

If the symptoms are serious or do not subside, you should contact a doctor. You can contact your GP or the Accident and Emergency Department on 116 117 if your GP is not available. In the event of critical illness, telephone 113.


READ MORE:
Facts about the virus and COVID-19 disease - NIPH (fhi.no)
What should you do with newly-arisen respiratory tract symptoms? - NIPH (fhi.no)

Contact details for questions

Do yu have any questions or need help? Here you can find the contact details for questions about the coronavirus situation (bergen.kommune.no)