Gå tilbake til:
Du er her:
yellow parking ticket

Have you received a parking fine, a control sanction or a studded tire fine and wish to appeal it? You can file a complaint within three weeks of receiving the charge. You can file a complaint within three weeks of the fine’s issue date.

Overview of different types of fees and charges

Below is an overview of different types of fees imposed by the municipality: 

  • Control sanction NOK 300. Sanction imposed in case of missing documentation. It refers to an el-vehicle, parked without a valid ticket, or parking /clock disc in a fee-based parking space, or parked where one do not have valid permission, or parked on reserved parking (e.g. customer, visitor, guest, employee).
  • Control sanction NOK 600. Sanction imposed in case of parking violations such as missing payment or parking beyond the permitted time period. 
  • Control sanction NOK 900. Sanction imposed in case of parking in a disabled parking spot/space without valid permission. 
  • Parking fee NOK 900. Imposed in case of violation of the Regulations on Vehicular and Pedestrian Traffic (Traffic Rules), the Norwegian Road Traffic Act or Regulation on Public Traffic Signs, Road Markings, Traffic Signals and Directions (Sign Regulations), such as illegal parking or stopping on/at places where official signs prohibit parking or stopping.
  • Additional studded tire penalty NOK 750.  Imposed when the fee for  studded tires has not been paid.

Please note that the deadline for payment on the parking fee or additional studded tire fee applies even if you have filed a complaint. If you have received a control sanction, we will stop the collection of payment until you have received a response to your complaint. Information about the type of penalty/charge you have received can be found on the penalty charge notice itself.

Here is how to file a complaint / how to submit an appeal

To complain, use the electronic complaint form. The form consists of four steps.

1. Enter the vehicle registration number ("bilkjennemerke") and case number ("saksnummer"  listed on the sanction.

2. Information about the complainer: In this column, you will enter information about yourself. In order for you to receive a reply electronically, it is important that you enter your correct e-mail address.

3. Description of the complaint: Here you will give a clear description of your complaint.

4. Attachments and a bank account number. Enter your bank account number to which any eventual refund will be transferred. Here you can upload up to three attachments. When you press «ferdig», the complaint is submitted. After submission, a window will open on your screen to  notify you that your complaint has been received.

Complaint Processing Time/ Administrative procedure time

Complaints are reviewed on an on-going basis. Normally, you should receive a response within 3-5 weeks. 

What is my responsibility as a driver? What are my duties as a driver? 
As a driver you are obliged to make yourself acquainted with the parking regulations. You also have a strict duty of care, and you must observe the signs set up in the area in which you find yourself at any given time. 

Rules worth remembering:
The signs are applicable to the permitted direction of the traffic, and becomes effective after passing the sign

  • When using the “Parkering i Bergen” app, please cross-check that you have entered the correct registration number of your vehicle, and make sure that you have chosen the correct zone.

How do I pay?

All information about payment can be found on the penalty charge notice. Here you can find KID-number (customer identification number), account number and payment deadline.

In case of delayed payment of the parking fine or studded tire fine, the penalty fee increases by 50%. For delayed payment on the  control sanction, you will be charged  a late payment fee.

Complaint form